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1. WHO DOES THE NEW DATA TARIFFS APPLY TO?
The new data tariffs will apply to all contract data customers and customers
with data bundles.
2. WHAT DO I NEED TO DO TO QUALIFY FOR THE NEW DATA TARIFFS?
The new tariffs will automatically apply to all current and new data
customers, therefore you are not required to do anything to qualify for the
reduced rates.
3. CAN I MIGRATE BETWEEN ANY OF THE DATA PACKAGES AS PER NORMAL DATA MIGRATION
RULES?
Yes
4. WHAT WILL HAPPEN WHEN I HAVE DEPLETED MY DATA BUNDLE?
Once your data bundle is depleted, the out-of-bundle rate specific to your
tariff package will apply or you can purchase additional data bundles.
5. WHO SHOULD I CONTACT IN THE EVENT OF A QUERY OR IF I REQUIRE
ASSISTANCE?
Should you require further information, please contact Vodacom Customer
Services on 082 111 (free from your Vodacom cellphone), or visit our website on
www.vodacom.co.za. However, if your enquiry is related to our data / Internet
service, contact our specialised Dedicated Data Call Centre on 082 155.
6. CAN I CARRY OVER ANY OF MY UNUSED DATA BUNDLES?
No
Some Terms and Conditions:
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Subscriptions for data contracts and data bundles has been
reduced by up to 61%.
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The new rate will apply to all existing and new data
customers effective 1 April 2007 onwards.
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There will be no differentiation between 3G / EDGE / GPRS /
HSDPA. A flat rate will apply across the technologies; however the
technology that is supported by the customer's cellphone will be used. The
upload / download speeds achieved by the customer will be dependant on the
bandwidth in the area as well as the number of concurrent users of the
technology.
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The effective in-bundle rate may be as low as 20c per MB.
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Normal migration rules will apply when migrating between the
data tariffs.
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